Contact us

We read every message. Response times depend on volume; most inquiries receive a reply within a few business days.

General and account support

For sign-in issues, uploads, sharing links, and other product questions, email [email protected]. Include the email address on your account and a short description of what you were trying to do when the issue occurred.

Abuse, safety, and copyright

To report harmful, illegal, or infringing material, use Report abuse and, for copyright notices, our DMCA page. You can also write directly to [email protected].

Billing and subscriptions

Plan changes and receipts are managed through our payment provider’s customer portal when you upgrade. If something looks wrong on your invoice or you cannot access the portal, email [email protected] with the email on the account and the date of the charge.